store policy

customer care

We pride ourselves in giving the best customer care, if you have any questions please email, Sassybeautybykindra@gmail.com 

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Returns & Exchanges

 No returns or exchanges on items due to COVID-19.

If items are damaged during shipping please email Kindra@sassybeautybykindra.com with photos of damaged item/s and another item will be shipped to you. Please include order number in subject bar for faster response time.

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Shipping Policies- 

1. Canceling: your orders will be cancelled upon request and a refund will be initiated immediately. However, during 2020 COVID-19 outbreak it may take up to 10 business days to return the funds to your bank. 

2. Shipping: once order have been shipped, it is out of our hands to cancel or edit order. if shipping is lost by usps please contact  usps.com/missingmail and they will better assist you. if you paid for priority mail you will be refunded for up to 50 dollars if shipping is lost or stolen.if items are damage during shipping please contact Kindra@sassybeautybykindra.com